Privacy Policy

1. Personal Information Protection Policy

Chugai Co., Ltd. (hereinafter referred to as “Chugai”) is fully aware of its social mission regarding the protection of all personal information handled by Chugai and complies with all laws and regulations regarding the protection of the rights of individuals and the handling of personal information.
In addition, we will make company-wide efforts to continuously improve the protection of personal information, always being aware of the latest industry trends, changes in social demands, and fluctuations in the business environment.

2. Handling of Personal Information

Collection of Personal Information

We collect personal information in a lawful and fair manner.
When we ask our customers to provide us with personal information, we will disclose the purpose of collection and the details of use in advance and collect personal information within the scope of our legitimate business and to the extent necessary to achieve that purpose.

Purpose of use of Personal Information

We will use the personal information of the customers for the following purposes.

  • Purpose of Use
    • Business communication
    • Performance of contract (provision of products and services, etc.)
    • Information on products and services (e.g., e-mail magazines)
    • Information on seminars, events etc. held (sponsored, co-sponsored, etc.) by Chugai.
    • Responding to customers inquiries and requests
    • Other purposes for conducting various types of business and for purposes agreed to by the customer
  • If it becomes necessary to use a customer's personal information for any purpose other than those listed above, we will obtain the consent of the customer for such use, except if permitted by law.
    However, in the following cases, we may omit presenting the purpose of use.
    • When we receive personal information through interviews with our sales representatives, exchange of business cards, etc.
    • When we receive business cards, etc. at various events, fairs, seminars, etc.
      In these cases, we may use your personal information within the scope of the above purposes of use, except when you refuse to provide such information.

3. Joint Use of Personal Information among Group Companies

Our group may share customers' personal information as follows.

Items of personal information to be shared: company name, department, title, name, address, telephone number, e-mail address, and transaction details.
Scope of joint users: All companies belonging to our group (including those who will join our group in the future).
Purpose of use by joint users: Purposes of use stipulated in 2. above.
Party responsible for management of shared use: Chugai Co., Ltd

* Please refer to locations/group companies, and company profile for address and the name of the representative.

4. Transfer of personal information outside of Japan

When providing personal information to third parties, such as business partners outside of Japan, including subcontractors and joint users, our group will take necessary and appropriate measures in accordance with the applicable laws and regulations.

5. Disclosure and provision of personal information to third parties

We will not disclose or provide personal information in our possession to third parties, except in the following cases.

  • When the customer has given his/her consent
  • When the customer is not identifiable, such as in the case of statistical data
  • When disclosure or provision of personal information is required by laws and regulations
  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the customer
  • When it is necessary to cooperate with a national or local government in the execution of its official duties, and obtaining the customer's consent may interfere with the execution of such duties.

6. Handling of Cookie

Use of Cookie

This site uses Cookie as a reference to help us improve our services and provide services better suited to your interests and needs.

What is a Cookie?

Cookie is a function that stores information about your visit to our website in your computer (or smartphone, tablet, etc.).
By using cookie, we can obtain information such as the number of times you have visited our website and the pages you have visited.
The information collected through cookie does not include any “information that can identify an individual customer”.

7. About the tools used on our website

Our website uses the following tools.
Information collected, recorded, and analyzed by the tool partners is managed in accordance with their privacy policies.
You can disable cookie at the opt-out page of the tool partners.

8. Inquiries about personal information

Please use the inquiry form on this website for requests for disclosure, requests for correction, suspension of use, complaints, consultations, and other inquiries concerning personal information you have provided.
After confirming that the inquiry is made by the person who provided such personal information, we will respond appropriately in accordance with the purpose of the Personal Information Protection Law.

TOP